SHIPPING
- We ship Monday - Thursday. We do not ship on Friday.
- Orders placed after 3pm may be dispatched the next working day.
- UK Delivery - Next Working Day (from dispatch date)
- International Delivery - 3-9 Working Days (from dispatch date)
- Fully tracked & signed for.
- Carriers: DPD & UPS
- EU orders are shipped Duty Paid.
- International (non-EU) orders may be subject to customs duties, local sales tax and handling charges.
RETURNS
- Free UK Returns.
- Orders must be returned within 30 days of delivery.
- Sample Sale orders must be returned within 28 days of delivery.
- Items must be clean, unused and in sellable condition.
- International returns must be made at your own expense.
- Any customs duties, local sales taxes and handling charges are non-refundable. Note that EU orders may now be subject to these charges.
- Please note that if you choose not to pay customs charges, your order will be returned to us, and you will be refunded for the price of the product. We will not refund your original shipping cost or customs charges.
- To expedite our returns process, we do not offer exchanges.
- For health reasons, Face Masks are non-returnable.
Just buy it
Unfortunately I have become a little addicted to Trakke goods. I bought the Canna backpack on a whim and when it arrived I was surprised by its small size. However, when I put my 13” laptop, tech pouch, laptop riser and snack box it fit perfectly. The front pocket is great to stash keys, kindle and my wallet and the side pockets are genius. This bag is deceptive. Nothing is gimmicky. My old bag was twice the volume and I am carrying the same in the Canna. I haven’t even mentioned how old the materials are. Just try it.
Almost perfect
Love this company, have several of their products that I use often. The feel of the bags and craftsmanship is everything I want in an item that I use day in day out. Giving 5 stars for the updated Canna though I feel has further room for improvement in terms of what I want from the bag; 1. Molly style webbing loops added onto the vertical straps that reinforce the front grab handle - allowing small items to be clipped on with carabiners, as the rest of the bag is pretty minimal this would increase versatility of use without compromising on aesthetics, adding much weight, or cost to the bag. 2. Wider, more comfortable straps and an easier to adjust strap slider would be nice; as on the Assynt 20 bag. I appreciate though that this would add to the weight and cost, affecting the good price point of this little bag.
Canna backpack
Deliberated for a long time about whether to buy the Canna. Wanted a sturdy bag for work and bought a technical rucksack with built in airflow but it was just too heavy. Bought the Canna in the recent sale and love it. Worried that the lack of padding to the shoulder straps would be an issue but it’s not been. Has survived some heavy downpours already with no harm to the contents. Has just enough room for my daily needs including a lunchbox and water bottle. Have found myself ditching my usual handbag outside of work in the day and using the Canna instead. Really pleased with it and would recommend. Service and delivery excellent too.
CANNA BACKPACK
The Canna Backpack features our signature Waxed Canvas.
Woven with natural fibres, Waxed Canvas is weatherproof and can be reproofed time and time again, ensuring years of service.
The zipped front pocket features a waterproof YKK zip and is ideal for any of your small accessories.
The Canna is built for every adventure. Day trips, city jaunts and forest excursions.
Like all our new bags, make it your own by adding your own velcro-backed patch.
SEE INSIDE
INSIDE FRONT PANEL - TWO ORGANISATIONAL POCKETS
INSIDE BACK PANEL - 13/14" PADDED LAPTOP SLEEVE